• Order Catalogue
  • Contact
  • FAQ

EQUIPMENT

BACKPACKS

  • Are Jack Wolfskin rucksacks waterproof?

    The bodies of JACK WOLFSKIN's rucksacks are all manufactured from waterproof coa...

    The bodies of JACK WOLFSKIN's rucksacks are all manufactured from waterproof coated fabrics. However, the seams and needle holes prevent the finished product being totally waterproof.

    Nevertheless, they do provide sufficient protection from short bursts of rain or snowfall. If you are anticipating extreme or lengthy rain and require a "belt and braces" solution, we recommend the use of an additional waterproof rain cover, which covers the main chamber of the rucksack completely, while the carry system remains exposed.

    The rain cover also doubles as a handy sit mat or tarp.

    Print

  • Do Jack Wolfskin rucksacks have different carry systems?

    Yes. This is because different areas of use require slightly different specifica...

    Yes. This is because different areas of use require slightly different specifications. For example, for alpine rucksacks one of the important attributes is good freedom of movement, whereas with our trekking packs the focus is more on optimised load transfer and with hiking packs ventilated carry comfort is one of the key characteristics.

    Our rucksacks currently feature the following carry systems:

    ACS

    Area of use: hiking packs

    Key attribute: maximum ventilation

    more: here

     

    ACS TIGHT

    Area of use: biking and alpine packs

    Key attributes: full-contact carry and excellent ventilation

    more: here

     

    ERGOFORM PRO

    Area of use: trekking packs

    Key attributes: light and flexible, good freedom of movement

    more: here

     

    FLEXCONTACT

    Area of use: alpine packs

    Key attributes: full-contact carry, strip-down option

    more: here

     

    SNUGGLE UP

    Area of use: daypacks

    Key attributes: comfortable load distribution

    more: here

     

    SNUGGLE UP AIR

    Area of use: daypacks

    Key attributes: comfortable load distribution, ventilated carry comfort

    more: here

     

    V-TRANSITION

    Area of use: trekking packs

    Key attributes: superb carry comfort for heavy loads

    more: here

    Print

  • Do you have special children's rucksacks?

    Yes. Our FAMILY product line features rucksacks that are specially designed to s...

    Yes. Our FAMILY product line features rucksacks that are specially designed to suit the anatomies of children and youngsters. All of our FAMILY outdoor rucksacks and school/kindergarten packs can be found here.

    Print

  • How do I adjust my rucksack to fit my body size?

    Jack Wolfskin's larger capacity rucksacks are equipped with carry systems that a...

    Jack Wolfskin's larger capacity rucksacks are equipped with carry systems that allow the load to be distributed between the shoulders and hips. The core components are a stabilising internal frame and a padded waist belt.

    Good carry comfort is dependent on the size and back length of the pack, and on the correct adjustment of the carry system to suit the individual physical dimensions of the carrier. The aim is to ease the weight on the shoulders so that the majority of the load rest on the pelvic bone, and to distribute the load over as large a contact surface as possible.

    To guarantee correct adjustment of your carry system, head down to your specialist JACK WOLFSKIN Store for some expert advice. The staff there will be pleased to help.

    Print

  • What are the differences between men’s and women’s rucksacks?

    All of our women’s rucksack models have a smaller pack volume than the correspon...

    All of our women’s rucksack models have a smaller pack volume than the corresponding men’s models, since the women’s models have shorter back lengths.

    In addition, our women’s packs have different key attributes, depending on the designated area of use:

    Alpine, hiking and bike packs:

    - shoulder straps have a more acute angle at the yoke (top) anchor point

    - shoulder straps have a narrower radius of curvature and are thus set wider at the front

    - shorter shoulder straps

    - shorter overall length

    - shorter waist belt (if included)

    Trekking packs:

    - shoulder straps have a more acute angle at the yoke (top) anchor point

    - shoulder straps have a narrower radius of curvature and are thus set wider at the front

    - shorter and narrower shoulder straps

    - SOFTNECK padding extends around the edges of the shoulder straps (more comfort when wearing a sleeveless top or vest)

    - shorter overall length

    - shorter, wider and more steeply angled waist belt wings

    Print

  • What is the best way to pack my rucksack?

    The bulk of the weight should always be packed close to the body, ideally in the...

    The bulk of the weight should always be packed close to the body, ideally in the area between the shoulders and waist.

    • Pack the sleeping bag in the designated compartment; if necessary, bulk it out with medium weight items.

    • Pack only lightweight items above shoulder height.

    • Keep additional external loads to a minimum.

    Carry comfort

    Heavy items (full drinks bottles and fuel containers, food, tools, books, etc.) should be packed as close to the back as possible and in the "load stable" area between the upper edge of the waist belt and the load control straps at the top of the suspension system. Lighter items (e.g. spare clothing, sandals, empty containers) can be packed further from the back.

    All large capacity JACK WOLFSKIN rucksacks have a base compartment suitable for bulky but relatively lightweight items like a sleeping bag or insulating clothing.

    Care should be taken not to overload the lid compartment. This is most suitable for smaller items that might need to be accessed quickly, such as waterproofs, snacks, binoculars etc.

    If the full capacity of the rucksack is not required the pack volume can be regulated by using the side compression straps. Tightening these straps also secures the load. Wherever possible, the rucksack should be packed along the full back length

    Print

  • What is the hydration system?

    In accordance with the athletes' old rule of thumb: "combat thirst before it occ...

    In accordance with the athletes’ old rule of thumb: “combat thirst before it occurs”, the JACK WOLFSKIN “hydration system” enables you to maintain a continuous supply of liquid refreshment when you are on the move between rest breaks. The system consists of a plastic bladder for the fluid and a drinking tube with a mouthpiece. The bladder is stored in a separate compartment in the rucksack. The drinking tube runs out through the tube duct and is attached to the shoulder strap.

    All of our alpine, hiking, trekking and bike packs are prepped to accept a hydration system.

    Print

  • Which is the correct size of rucksack for me?

    When selecting your rucksack size there are two important criteria to consider -...

    When selecting your rucksack size there are two important criteria to consider - capacity and back length.

    On all JACK WOLFSKIN rucksack models, the greater the back length the larger the capacity of the main pack chamber. A good average capacity for a classic trekking pack is around the 55-70 litre mark, while those looking for a pack for summer and mountain hut use will require less volume and the solo traveller out and about in extreme weather conditions will need correspondingly more.



    We would recommend that you consider these options before making your purchase.

    The overview shows the size and corresponding back lengths of JACK WOLFSKIN rucksacks. When calculating your own back length, measure from the upper edge of the pelvic bone to the shoulder. If your measurement is at the upper limit of a size category we recommend that you opt for the larger size.

    Alternatively, visit your local JACK WOLFSKIN STORE, where they will be able to give you an exact back length measurement using their "Back Length Indicator”.

    Print

  • Which of Jack Wolfskin's rucksacks and travel bags conform to hand luggage size regulations?

    There is currently no international standard for hand luggage size and weight. A...

    There is currently no international standard for hand luggage size and weight. According to IATA (International Air Transport Association) recommendations, the dimensions of your carry on bag must not exceed 56 cm x 45 cm x 25 cm (including side pockets, handles, wheels, etc.). It is probably best to contact your airline to determine which regulations apply to your flights and then check to see whether your JACK WOLFSKIN rucksack/bag complies with these regulations.

    Print

CARE OVERVIEW

CARE, STORAGE, MAINTENANCE

  • RUCKSACKS & BAGS

    Clean the fabric of your rucksack/bag with a soft sponge or a brush and the UNIV...

    Clean the fabric of your rucksack/ bag with a soft sponge and a solution of Jack Wolfskin’s UNIVERSAL CLEANER PLUS  or a non-aggressive soap-based detergent. Avoid using a stain remover (this could cause damage to the fabric coating) or washing your rucksack/ bag in a washing machine.
     

    To prevent the formation of mildew and mould it is crucial to ensure that the rucksack/ bag is completely dry before packing and storing. The most important thing is that your rucksack/ bag is stored dry. Whether it is stored flat or upright makes no difference.

    After drying, you may wish to treat your rucksack/bag with impregnation spray to protect the fabric. 

    The ball bearings in the wheels of your travel bag will benefit from a drop of oil from time to time to keep them running smoothly.

    Print

  • SLEEPING BAGS

    The use of a cotton or silk insert inside the sleeping bag will protect the insi...

    During the trip

    The use of a cotton or silk insert inside the sleeping bag will protect the inside of the bag from dirt or sweat and thus delay the timing of the next wash. Washing the sheet insert is also easier than washing your sleeping bag when you are on a trip.

    After each night’s use, make sure the sleeping bag is turned inside out and aired thoroughly. Then simply stuff the bag into the stuff sack. This is both easier for you and better for your sleeping bag, as the pressure on the fill is distributed more evenly. Do not leave a damp bag packed in the stuff sack for longer than a day. Use rest breaks to dry it further.

    Storage

    The best way to pack your sleeping bag on a trip is simply to stuff it bottom end first into its stuff sack. The bag should not be stored compressed like this for extended periods of time, however; instead, it should be stored loosely in a dry place or draped over a clothes hanger. A large, air-permeable bag can also be used.

    Cleaning

    Minor dirt spots can be removed with a damp cloth or sponge and a little warm water. However, after 40-50 nights (longer if an insert is used) the whole bag should be washed.

    Washing the bag yourself is considerably faster, safer and more economical than taking it to a laundry.

    To preserve the loft of the insulating fill, we recommend the use of a specialised detergent, e.g. our UNIVERSAL CLEANER PLUS (for synthetic fibre bags) or UNIVERSAL DOWN CLEANER (for down bags) instead of conventional liquid or wool wash detergents.

    • Hand wash: Soak the sleeping bag in a bathtub containing lukewarm water and UNIVERSAL CLEANER PLUS. On no account should you wring or scrub the bag. If the bag is heavily soiled, repeat the process with fresh water and detergent. Rinse the bag thoroughly in lukewarm water and gently press the excess water out.
    • Machine wash: The machine must have a drum large enough to accommodate the sleeping bag without compressing it. Select either the delicates wash cycle or the wool cycle and a temperature of 30°C. After the wash cycle is complete, ensure that the sleeping bag is rinsed thoroughly several times until there are no more suds to be seen. Use a short, slow spin cycle.
    • Drying: Carefully remove the sleeping bag from the bathtub or the machine. When wet, the bag weighs several times its usual weight and there is a risk of the seams tearing. For the same reason, the bag should not be hung up to dry but laid out and dried flat. The bag needs approx. 2-3 days to dry completely. When drying a down bag, remember to keep shaking it to restore the loft! A dryer can also be used but make sure you use one with a large (180 litre minimum) drum and select a low temperature setting.

    Print

  • What are the correct storage and maintenance procedures for tents and tarps?

    During the trip Where possible, choose a shady pitch, as this is better for t...

    During the trip

    Where possible, choose a shady pitch, as this is better for the tent fabric. Extensive exposure to UV rays can lead to deterioration of the fabric over time. Use an underlay tarp or footprint (FLOORSAVER) to protect the groundsheet from dirt and damage. With our FAMILY tents, such tarps are supplied as standard. FLOORSAVER for our other tents can be found here.  

    Care and Storage:
    After use, clean your tent using a soft cloth and a little warm, soapy water (we recommend UNIVERSAL CLEANER PLUS). The tent should never be machine washed, dry cleaned or treated with an aggressive stain remover as this could cause irreparable damage to the coating of the tent fabric.


    To prevent the formation of mildew and mould it is crucial to ensure that both the tent and the pack bag are completely dry before packing and storing. If the tent is to be unused for long periods, it should be stored in a dry, dark, dust-free environment (preferably loosely packed in an air-permeable cotton bag).


    The zips of the tent are subjected to considerable wear and tear and should be checked regularly to ensure that they function correctly. Zips that no longer run smoothly can be treated with silicone spray to improve performance, while those that fail to bite correctly can still be repaired – simply squeeze the slider carefully with a pair of pliers to restore the grip. The trick works equally well with any type of zip and can often save you a complete repair job.

    Before storing the tent, make sure you also check the integrity of the seams and seam seals. Treat with a seam sealant compound if required. These are available at all good outdoor stores, but take care to select the appropriate sealant for your tent fabric (i.e. silicone or PU coated fabrics). The tent should be pitched before treating and the sealant left to dry for approx. 10 hours (see instructions for use). When dry, it forms a flexible seal over the seam.

    Re-impregnation
    Over the course of time, and after extensive use, the outer surface of the tent fabric may become rough, which means that droplets of water do not pearl up and run off the fabric as readily.  The effect can be counteracted by treating with an impregnation agent, available in all good outdoor stores.

    Print

  • What is the correct way to pack and store my tent?

    If your tent does not have CORNER EDGES you can basically pack it how you like.

    If your tent does not have CORNER EDGES you can basically pack it how you like. When packing for a trip, one option is to stuff the inner and flysheet compactly into their pack sack and lash the pole bag separately to the outside of your rucksack.

    If you want to pack the whole tent away neatly in its packsack, follow this procedure:
    Spread the tent out and fold in the sides so that only the groundsheet section is in contact with the ground. Fold the tent into three crossways, place the poles in their bag and roll the tent up tightly around the pole bag towards the entrance to expel the air. Slip the packsack over the rolled up tent and drop the peg bag in on top.

    If you have a REAL TUNEL tent, pack it in accordance with the diagram, making sure that the CORNER EDGES always lie at right angles to the direction in which the tent is rolled up. Fold the tent in two lengthways, lay it flat on its side (1) and fold in the vestibules (2). Next, fold it lengthways into three (3) then crossways (4). Finally, roll the tent up around the pole bag (5).

     
    pack procedure for REAL TUNNEL tents

     
    Due to their size and the CORNER EDGES, the procedure for FAMILY tents differs slightly: Lay the tent on its side (1), arrange the CORNER EDGES as above and fold it into three as shown (2). Fold in the vestibule sections (3) and then fold the tent lengthways into six (4). Finally, roll the tent up around the pole bag (5).  

     

    pack procedure for FAMILY tents
     
     


    The tent can be stored rolled up for long periods of time.

    However, please ensure that it is totally dry! If you want to be sure, store your tent loosely packed in a large, air-permeable bag.

    Packing a tent up wet when on a trip is not normally a problem (apart from the extra weight you have to carry) if it will be pitched again the following night.
     

     

    Print

SLEEPING BAGS

  • Can you recommend a sleeping bag for allergy sufferers?

    This depends entirely on the type of allergy. For those who are allergic to dust...

    This depends entirely on the type of allergy. For those who are allergic to dust mites or pollen, we would recommend a synthetic fibre sleeping bag, since the care and maintenance procedures are simpler and they can be washed more frequently. You will find an overview of our synthetic fibre sleeping bags here.

    If you suffer from an allergy to specific materials like down or certain artificial fibres, you need to check which materials are used to determine whether the bag is suitable for you.

    Print

  • How do men’s and women’s models of sleeping bag differ?

    JACK WOLFSKIN offers a comprehensive range of sleeping bags in both different le...

    JACK WOLFSKIN offers a comprehensive range of sleeping bags in both different lengths and gender-specific designs, as only a “well-fitting” sleeping bag can function to its full insulation specification.

    Our dedicated women’s models are cut wider at the hips. The hood and foot box also benefit from an additional quantity of fill/ interlining.

    NOTE: Two JACK WOLFSKIN sleeping bags with zips on different sides can be combined to make a double sleeping bag.

    Print

  • How is the sleeping bag fill constructed/ attached?

    The synthetic fibre quilted fills used in JACK WOLFSKIN sleeping bags are sewn t...

    The synthetic fibre quilted fills used in JACK WOLFSKIN sleeping bags are sewn to the sides and lining only in order to eliminate cold spots at critical areas like the seams.

    MICROGUARD is a dual layer artificial fibre fill material consisting of two different fibre constructions, which are attached in correspondingly different ways:

    The side closest to the body consists of high loft MICRO fibres to trap air and provide optimal insulation. This is sewn to the lining of the bag. The robust outer stabilising layer (GUARD) is only sewn to the side seam and lies loosely in the bag. This means that JACK WOLFSKIN Microguard sleeping bags have no backstitched seams on the outside.

    In the MICROGUARD SOFT SILVER version, the third component is a thin layer of breathable fleece with bonded silver particles on the contact side. These silver particles reflect the heat generated by the body and improve the insulation properties of the sleeping bag by about 20%.

    Print

  • How reliable are the temperature ratings for sleeping bags?

    The ratings are generally very reliable. Since January 1st 2005, all sleeping ba...

    The ratings are generally very reliable. Since January 1st 2005, all sleeping bags have been categorised in accordance with European Standard EN13 537. The system has the advantage (for both the trade and the customer) of allowing comparisons to be made between sleeping bags produced by different manufacturers, since every European sleeping bag provider is obliged by law to test and label their bags in full compliance with this industry standard.


    Individual susceptibility to the cold remains very subjective and difficult to quantify, however, since it is dependent on various factors. This means the tests can never be 100% accurate and the ratings should therefore be interpreted as a guide only. 

    The temperature ratings provide the best currently available method of comparison and standardisation.  The following simplified summary will be of help when selecting a sleeping bag:

    • In the red comfort zone, even the inexperienced user will feel comfortable.
    • In the white transitional zone, the experienced user will be able to adapt to the colder conditions, e.g. by wearing extra clothing.
    • In the blue risk zone, the experienced professional will be obliged to take suitable additional precautions to prevent hypothermia.


    These values are based on the European Standard  EN 13 537 for sleeping bags and are determined by means of a standardised test conducted with a thermal dummy under controlled conditions. They assume the use of an insulating sleeping mat.

     

    Print

  • What are the differences between down and synthetic fibre sleeping bags?

    Down sleeping bags: virtually unbeatable warmth-to-weight performance; Synthetic...

    Down sleeping bags:

    • virtually unbeatable warmth-to-weight performance
    • should not be allowed to get damp
    • for trips in icy cold weather conditions with sufficient opportunities for airing and drying 

    Synthetic fibre sleeping bags:

    • heavier than down but less sensitive and easier care and maintenance
    • warm even when damp

    for trips in damp weather conditions or with limited opportunities for airing and drying

    Print

  • What do the sleeping bag temperature ratings mean?

    The upper temperature limit (T max) defines the highest temperature at which the...

    The upper temperature limit (T max) defines the highest temperature at which the user can sleep comfortably without sweating profusely. Usually this is defined as the measurement for a “standard male” with the bag partially open. This is the upper limit of the comfort range.

    The comfort temperature (T comf) defines the lower limit of the comfort range and the upper limit of the transition range and is the temperature at which the “standard female” user lying in a relaxed position gets a comfortable night’s sleep without feeling cold.

    The lower temperature limit (T lim) defines the lower transitional temperature limit, and the upper risk limit, at which the “standard male” lying in the foetal position gets a comfortable night’s sleep without feeling cold.

    The extreme temperature limit (T extreme) is the lowest temperature at which the sleeping bag protects the “standard female” user from hypothermia, i.e. without the body’s core temperature falling to a dangerous level. The extreme temperature defines the lower limit of the risk range.

    The expected night-time temperatures should lie within the comfort range of the sleeping bag.

    These values are based on the European Standard  EN 13 537 for sleeping bags and are determined by means of a standardised test conducted with a thermal dummy under controlled conditions. They assume the use of an insulating sleeping mat.

    Print

  • Which features are special for Jack Wolfskin sleeping bags?

    Numerous technical details that have been designed with maximim precision make J...

    Print

  • Why do I feel cold in my sleeping bag even though it is recommended for lower temperatures?

    Temperature sensitivity is subjective. It is dependent on many different factors...

    Temperature sensitivity is subjective. It is dependent on many different factors (nutrition, training, the state of your health, body size, altitude, climatic conditions, e.g. damp or dry cold, the thickness of the sleeping mat, etc.) and is very difficult to quantify with 100% accuracy, even in the controlled tests conducted in accordance with European Standard EN 13537 to determine the sleeping bag temperature ratings.

    An additional insert or sheet sleeping bag, warmer clothing ( a cap or thick socks are particularly effective) or a sleeping mat with better insulation can make a difference.

    Tip: When purchasing a sleeping bag, if you are uncertain about how sensitive you are to the cold, choose a model with a warmer spec.

    Print

TENTS

  • Can I get replacement parts for my JACK WOLFSKIN tent?

    Yes. We maintain a stock of replacement parts for all our current models and som...

    Yes. We maintain a stock of replacement parts for all our current models and some of our older models, including spare pegs, pole sections, complete pole sets and fabric swatches. To order, simply contact your local JACK WOLFSKIN STORE or retailer. When placing your order for replacement parts, please remember to include the name of the tent, the age of the tent and the length of the poles.

    Please note that replacement parts are not always available from the STORE or retailer on demand and may have to be specially ordered from customer services.

    Print

  • Do JACK WOLFSIN’s beach tents provide UV protection?

    When new the fabric on our beach tents has a UV protection factor of 40, which m...

    When new the fabric on our beach tents has a UV protection factor of 40, which means UV-A and UV-B radiation is almost totally blocked.

    However, since the beach tents are open on one side, you might be exposed to UV radiation that is reflected from the water or the beach. Remember to use sun screen!

    Print

  • How can I renew the waterproofing of my Jack-Wolfskin tent?

    You can treat the flysheet of your tent with a commercially available tent impre...

    You can treat the flysheet of your tent with a commercially available tent impregnation/waterproofing agent. Please ensure you follow the instructions for use.

    The inner tent groundsheet should not be re-impregnated. Instead, we recommend the use of an underlay tarp (or footprint) or a so-called “Aqua-Seal” product. The latter is available from specialist outdoor retailers and is simply brushed onto the groundsheet.

    Unfortunately we are unable to offer this as a service to our customers.

    Print

  • How waterproof are Jack Wolfskin tents?

    The use of waterproof coated materials and waterproof covered zips, etc. means t...
    The use of waterproof coated materials and waterproof covered zips, etc. means that all Jack Wolfskin tents are totally waterproof at the critical areas (groundsheet, flysheet). 

    A material achieves the DIN standard of waterproofing if it is capable of permanently withstanding a minimum 1500mm water column pressure. The materials we use for our tents far exceed this value.

    The areas of the tent most prone to leaking are the seams, since the needle holes reduce the effectiveness of the waterproof coating. For this reason, all of the seams on Jack Wolfskin tents are equipped with a special waterproof tape seal.

    Should the seal lose some of its waterproof performance after extensive use of the tent, the seam sealant compound supplied as standard should fix the problem. The tent should be pitched first and the compound applied to all of the seams that are directly exposed to the rain and left to dry for approx. 10 hours to form a flexible, waterproof protective film.

    Print

  • The groundsheet of my tent is wet inside. Is there a leak in it?

    Not necessarily! The occupants of a tent produce a great deal of water vapour du...

    Not necessarily! The occupants of a tent produce a great deal of water vapour during the night simply by breathing. This condenses on the cold fabric of the tent. Dampness beneath the sleeping mat can also be caused by condensation.

    Should you suspect that the floor of the tent has developed a leak, your local JACK WOLFSKIN retail can arrange for a permeability test to be conducted.

    Protective underlay tarps (FLOORSAVERS) are also available to fit our current range of tents. More info here.

    Print

  • What are the advantages of double-walled tents?

    Double-walled tents are comprised of a separate sleeping cabin (inner tent) and ...
    Double-walled tents are comprised of a separate sleeping cabin (inner tent) and a weatherproof proof outer skin (flysheet). The primary reason for such a construction is to deal with the moisture vapour produced in the inner tent (condensation from the occupants? breathing, damp clothing, etc.). This needs to be dispersed effectively so that the sleeping cabin can remain dry.

    Since the fabric of the inner tent is moisture vapour permeable, the damp air can escape through the walls and condense on the colder outer surface of the flysheet. The process is even more effective if the dampness can be expelled by a flow of air between the inner and outer tents.

    In order to achieve this, Jack Wolfskin tents are equipped with a sophisticated ventilation system. As a rule, this consists of a combination of ventilation ducts set into the walls of the tent, a slightly raised front end on the flysheet and an entrance to the tent that can be opened up to an extent whilst still providing weather protection. The vents are positioned at different heights and on opposite sides of the tent to create a chimney effect and direct the flow of air.

    Single-walled tents are only really suitable for very specialised use in situations where weight saving is the overriding concern (high camps, Alpine climbing, etc.) and condensation problems are of minor significance.

    Print

  • What are the special features of the REAL DOME TECHNOLOGY?

    With REAL DOME TECHNOLOGY, the variable diameter poles have a more convex form t...

    With REAL DOME TECHNOLOGY, the variable diameter poles have a more convex form than conventional dome tents and describe a steeper angle to the ground.

    The advantages:

    1. Improved wind stability: Variable diameter pole sections ensure that the tent remains flexible even in high winds, retains its shape better and has greater strength in the roof area.  
    2. Optimum use of space: Acute angle pole configuration for optimal use of available space and a smaller footprint.
    3. Easier pitching: The self-supporting, free-standing dome design makes the tent quick and easy to pitch.

    Print

  • What are the special features of the REAL TUNNEL DOME TECHNOLOGY?

    The REAL TUNNEL DOME TECHNOLOGY for geodesic tents combines the performance adva...

    The REAL TUNNEL DOME TECHNOLOGY for geodesic tents combines the performance advantages of our REAL TUNNEL and REAL DOME design technologies.

    The design has several advantages over conventional geodesic tents:

    1. Targeted flexibility: the combination of two pole types provides flexibility where required and extreme wind stability – and at a low weight.
    2. Improved wind stability: the tunnel poles increase lateral stability and therefore give increased protection in strong winds.
    3. Better load-bearing capability: the crossover dome pole configuration delivers significantly improved load bearing performance.
    4. Optimum use of space: the pole design and features such as the CORNER EDGES allow the entire inner space to be used.

    Print

  • What are the special features of the REAL TUNNEL TECHNOLOGY?

    REAL TUNNEL (RT) TECHNOLOGY is our patented and multi-award winning design tech...

    REAL TUNNEL (RT) TECHNOLOGY  is our patented and multi-award winning design technology for tunnel tents. The exaggerated convex shape of the pole sections describes a more acute angle than in conventional tunnel constructions, creating more space inside the tent.

    The pole sections have two different diameters to deliver greater strength at the sides of the tent and more flexibility in the roof area. The triangular guying system at the base of the poles provides greater pitch stability. CORNER EDGES (short, vertical pole sections) in the vestibules increase the useable space in this part of the tent.

    The advantages:

    1. Improved wind stability: Wind tunnel tests have demonstrated that REAL TUNNEL tents have better stability in side winds. Even at wind speeds of 80 km/h there is very little movement.

         
    side wind stability STANDARD TUNNEL at 80 km/h 

    side wind stability REAL TUNNEL at 80 km/h

     

    1. Optimum use of space: The exaggerated convex pole design and CORNER EDGES allow the entire floor area of the tent to be used.
    2. Reduced pitching area: The superior basic stability of the REAL TUNNEL design means that guylines are only necessary in extreme conditions.  This significantly reduces the pitching area required.

    Print

  • What do the numbers in the material specifications for tent poles mean?

    The aluminium alloys used to make our tent poles are characterised by their high...

    The aluminium alloys used to make our tent poles are characterised by their high breaking strength and flexibility and their low intrinsic weight.

    Numbers like "7001" refer to the composition of the alloy (i.e. the type of alloy and which other metals are added).
    “7001” aluminium means the alloy is composed of 87% aluminium, 2.1% copper, 0.25% chrome, 7.3% zinc and 3.0% magnesium

    The T6 , T9 and T10 designations indicate the type of heat temper and/or artificial ageing treatment of the poles. This treatment alters the structure of the alloy at the molecular level in order to achieve defined mechanical properties (high flexibility combined with good restoring force). It is important that the heat temper is exactly suited to the type of alloy. Both values together determine the most important parameters  for tensile strength, yield strength and elasticity. It is not possible, therefore, to say that T9 is better than T6 or vice versa! Although T6 does not represent the highest grade of toughness, it is significantly more flexible and therefore less prone to breaking.

    Print

  • What should I do if a tent pole breaks or becomes severely deformed?

    A broken or bent pole section needs to be replaced as a matter of urgency. Spare...
    A broken or bent pole section needs to be replaced as a matter of urgency. Spare sections for all current models and for many of our older tents are available from the Jack Wolfskin Repair Service and can be ordered through our STOREs and network of authorized dealers.

    Replacing the broken section is a simple procedure. First, remove the end tip of the pole using a pair of pliers and knot the rubber shock cord attached to it.
    Next, slide off all the pole sections down to the broken piece (make a careful note of the order in which they are assembled!).
    Then replace the broken section and re-thread the others in order. Finally, knot the shock cord securely to the end tip. 

    For rapid repairs in the field, splint the broken section using the spare repair sleeve supplied with the tent. Aluminium generally breaks cleanly but you should take care to remove any sharp edges or burrs before sliding the repair sleeve over the damaged section and fixing it in place with a few turns of adhesive tape.

    Print

WOLFMAT

  • Can I repair leaks in my WOLFMAT?

    Patching your WOLFMAT is a simple matter using the repair kit supplied. This kit...

    Patching your WOLFMAT is a simple matter using the repair kit supplied. This kit is also available from your local retailer.

    1. To locate leaks, blow the mat up orally as hard as possible. Then either hold it under water or spray it with a fine film of water. Small air bubbles will reveal possible leaks. Mark these and let your WOLFMAT dry. Let the air out of the mattress and close the valve.

    2. In the case of small punctures, place one to two drops of glue onto the leaks. Let these dry for at least 60 minutes before using the mat.

    3. When repairing larger punctures, spread the glue thinly with a circular motion onto the dry, clean and possibly lightly roughened surface. Remove the protective paper from the patch and spread a thin layer of glue also onto the back of the patch. Do not touch the wet glue!

    4. After the glue has dried (after approx. 2-3 minutes), position the patch on the mattress and press down stroking lightly from the centre outwards. Avoid forming blisters and creases.

    5. Afterwards press down firmly and leave to dry for at least 60 minutes (should the tears exceed 1 cm in length, 120 minutes) or ideally 24 hours. In damp conditions or when temperatures are lower than 5°C, drying times increase by around 50%.

    Print

  • How do I clean my WOLFMAT?

    Ensure that the valve is closed. Clean your WOLFMAT with mild soapsuds and/or wi...
    Ensure that the valve is closed. Clean your WOLFMAT with mild soapsuds and/or with a soft brush. Rinse well and leave to dry.

    Print

  • How do I store my WOLFMAT?

    If you do not intend to use your WOLFMAT for a long period of time, open the val...
    If you do not intend to use your WOLFMAT for a long period of time, open the valve and store your mat unrolled in a dry place (cupboard, under the bed....).

    If the mat remains damp for too long, it is possible that mould could destroy the shell fabric.

    Print

  • What is the best way to transport my WOLFMAT?

    When transporting your WOLFMAT, protect it from sharp-edged or pointed objects a...
    When transporting your WOLFMAT, protect it from sharp-edged or pointed objects and from abrasion.

    When travelling, always use the transport sack supplied with the mat. Never expose the mat to extreme heat over long periods.

    Print