FOOTWEAR

CARE

  • How do I dry my footwear when on a trip?

    When you are on the go, moisture produced by your feet in the form of perspirati...

    When you are on the go, moisture produced by your feet in the form of perspiration is especially important to bear in mind. Your footwear should already be well protected against external moisture. Leather insoles are capable of absorbing large quantities of moisture yet only release it slowly.

    Even modern synthetic fibre linings and insoles draw moisture away from your feet. That is why all footwear, leather or synthetic, must be well aired each night so that this moisture can escape. Make sure you open the shoe up as much as possible, remove the insole and allow it to air separately.

    If your footwear becomes completely soaked whilst out on tour, the old method of stuffing some crumpled up newspaper inside and leaving the footwear to dry overnight should help.

    Do not dry footwear by the camp fire or over the stove as the heat can damage the material. It is also very important that footwear should be proofed afterwards. This should only be done when the footwear is fully dry.

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  • What do I need to watch out for when treating leather footwear?

    Remove dirt with warm water, a cloth or a brush.
    Remove dirt with warm water, a cloth or a brush. Before any further treatment, the footwear must be fully dry. This is best done by placing them in a dry, heated room. Remove the laces and insole and open the shoe up as much as possible.  Make sure you do not place the shoes close to a radiator or other heat source.

    Care
    Depending on the type of leather, different kinds of care products can be used to keep the leather smooth and waterproof.
    If you want your suede or nubuck leather footwear to retain its finish or want to clean a leather shoe that is lined with TEXAPORE, our FOOTWEAR RESTORER is the right spray for the job, since it is specifically made for all kinds of sensitive leathers and maintains breathability.
    For all other kinds of leather (smooth leather), deep penetrating LEATHER BEES WAX provides effective leather care and proofing.

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  • What is the correct way to clean TEXAPORE footwear?

    Remove dirt with warm water, a cloth or a brush.

    Remove dirt with warm water, a cloth or a brush. Before any further treatment, the footwear must be fully dry. This is best done by placing them in a dry, heated room.
    Remove the laces and insole and open the shoe up as much as possible.  Make sure you do not place the shoes close to a radiator or other heat source.

    Treatment:
    The uppers of TEXAPORE footwear can be treated with a special spray (FOOTWEAR PROTECTOR), which maintains the breathability of the uppers fabric and also reproofs it.

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CARE OVERVIEW

MATERIAL PROPERTIES

  • Do Jack Wolfskin shoes contain chrome?

    For our leather shoes, we generally use standard tanned leather. Chrome is als...

    For our leather shoes, we generally use standard tanned leather.

    Chrome is also used in the normal standard tanning process, but it is subsequently washed out again in an intensive process. The law states that there must not be any subsequent trace of chrome in the leather. No trace means figures of less than 0.5 ppm (parts per million).

    Therefore, our leather shoes and our shoes made of synthetic materials can be regarded as 100% chrome-free.

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RESOLING

  • Can I have my Jack Wolfskin hiking boots resoled?

    When resoling, it is not the whole sole unit that is replaced but simply the rub...

    When resoling, it is not the whole sole unit that is replaced but simply the rubber outsole. Since we are dealing here with glued on rubber outsoles, the footwear in our ALPINISM line with VIBRAM FUORA and VIBRAM SEBOLET outsoles can be resoled.

    A requirement for successful resoling is that your boot is in good overall condition in order to justify the relatively high cost of resoling.

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SIZES, FIT, MEASURES (men's & women's version)

  • Does all Jack Wolfskin footwear have the same fit?

    No. We have tailored the lasts, and therefore the fit, to suit a variety of uses

    No. We have tailored the lasts, and therefore the fit, to suit a variety of uses (Alpinism, Trekking, Hiking, Travel, Sandals).

    In addition, women's versions also tend to be narrower than men's (see above).

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  • How do I work out my shoe size for JACK WOLFSKIN shoes?

    The size chart provides information on shoe sizes, foot lengths and various wide...

    The size chart provides information on shoe sizes, foot lengths and various widely-used charts. If you want to work out your optimum foot length precisely, take off your shoe, put your bare foot on a sheet of paper, trace the outline and then measure the foot length in millimetres on the basis of the drawing.

    If your foot is slightly larger than a stated size, it is advisable to take the next shoe size up.

    The stated sizes for Jack Wolfskin shoes are based on the UK size chart.

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  • Is oversized footwear also available?

    Yes. The most popular men's models are available up to UK size 15
    Yes. The most popular men's models are available up to UK size 15. All women's models are available up to  UK size 9.

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  • What is the difference between the women's and men's versions?

    Our women's and men's models differ in fit.

    Our women's and men's models differ in fit.

    Since women's feet are generally narrower than men's, women's lasts are made to reflect this difference. To provide the best shape, lengthy tests and measurements are carried out and last dimensions such as length, symmetry or instep height are determined.

    Men's and women's versions of the same model are made for the same uses. They are easily distinguishable by the addition of the suffix "men" or "women" to the product name.

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  • What should I look out for when buying shoes?

    The single most important rule is that the shoe must fit!

    Fit
    The single most important rule is that the shoe must fit! Trying on shoes thoroughly in the shop is very important to make sure they fit correctly. Shoes that are too narrow lead to pressure zones. If there is play because the shoe is too wide, you risk getting blisters.

    Generally speaking, the shoe must fit your foot snugly without any play, especially in the heel zone, and without any pressure points. The toes should not touch at the front, even when walking downhill. They must never constrict the foot, either at the sides or at the top.

    As a rule of thumb, you should be able to "play the piano" with your toes.

    Use
    Another factor to consider when buying footwear is the likely use to which it will be put. If you will mainly be walking on well maintained paths and flat terrain, you probably do not need a pair of extremely sturdy, heavy mountain boots.

    On the other hand, it can be tiring and even dangerous to wear footwear that is too light and flexible on alpine terrain. Experienced hikers, whose foot muscles are well developed, can generally get away with using a lighter more flexible shoe than a beginner, whose feet need more support and rigidity.

    Trying the footwear on
    It is advisable to try on shoes in the late afternoon, since your feet are usually more swollen than they are first thing in the morning and this will simulate the "hiking situation" more accurately.

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  • Which type of footwear is available in each of the areas of use?

    We offer footwear suitable for each of the following areas of use: Alpinism, Tre...

    We offer footwear suitable for each of the following areas of use: Alpinism, Trekking, Hiking, Travel plus Urban Outdoor and Family.

    • ALPINISM and TREKKING are all high cut models with sturdy sole units and high lacing uppers, to give a firm stance and support over tough terrain.
    • For HIKING the range is far greater, as the options for outdoor activities here are many and varied. Flexibility and minimal weight are always at the forefront.
      We offer mid cut models with ankle high uppers and low cut models (shoes). Alongside these, we have a range of sporty Hiking Active Trail footwear for fast & light hikers and trail runners.

    • Our TRAVEL and URBAN OUTDOOR models are the right footwear for travel and active city visits. Both lines include functional low cut shoes that are primarily lightweight and comfortable but also fashionable.
      We also have a large selection of sandals on offer: from Outdoor sandals designed for land and water based activities to Travel models and comfortable Casual slip-ons.

    • Our FAMILY line also has a full range of children's footwear available. Our children's shoes are not simply a smaller version of the adults' models.
      Sole construction, fit and function are designed to suit the foot anatomy of  the younger outdoor fan. From high cut hiking boots to comfortable shoes and sandals, we offer a comprehensive range.

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