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Following Microsoft’s announcement to reduce support for Internet Explorer 11 even further, along with their recommendation to switch to Microsoft Edge, we, too, have now decided not to support this browser any longer. This was a conscious decision, on the one hand in order to protect you and your data, and on the other to ensure that we can implement new technologies that Internet Explorer 11 does not support.
Tents & Groundsheets

Can I impregnate my tent?

Yes. Over the course of time, and after extensive use, the outer surface of the tent fabric may become rough. This means that droplets of water do not drip off the fabric as easily. You can use a standard impregnating agent in order to treat the outer tent.
Please ensure you follow the instructions for use!

The inner tent groundsheet should not be re-impregnated. Instead, we recommend the use of an underlay tarp or an Aquaseal product. The latter is available from specialist outdoor retailers and is simply brushed onto the groundsheet.

Unfortunately, we are unable to offer this as a service or repair to our customers.


Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

Free hotline: Mon-Sa 08:00-20:00 (CET)

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Free hotline: Mon-Sa 08:00-20:00 (CET)