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Following Microsoft’s announcement to reduce support for Internet Explorer 11 even further, along with their recommendation to switch to Microsoft Edge, we, too, have now decided not to support this browser any longer. This was a conscious decision, on the one hand in order to protect you and your data, and on the other to ensure that we can implement new technologies that Internet Explorer 11 does not support.
Packs & Bags

Can I wash my pack in the washing machine?

No! Never machine wash your pack and do not use stain removers! This can lead to damage of the coating!

Use a soft sponge and the UNIVERSAL CLEANER PLUS in order to clean the fabric of your pack/bag or a mild soapy solution.

It is extremely important to allow the pack to dry thoroughly after cleaning before it is packed and stored again, in order to prevent mould and mildew.


Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

Free hotline: Mon-Sat 08:00-14:00 and 16:00-20:00 (CET)

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Free hotline: Mon-Sat 08:00-14:00 and 16:00-20:00 (CET)