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Down Clothing

How do I wash my down apparel?

The machine must have a large drum with a capacity of at least 7 kg, and the down product must be able to fit inside without being squashed. The must suitable appliances for this can be found in launderettes.

Washing detergent:
With the UNIVERSAL DOWN CLEANER, JACK WOLFSKIN offers a suitable detergent for down-filled products, as down is a particularly sensitive insulating filling.\

Washing cycle:
Place the UNIVERSAL DOWN CLEANER (1 cap) into the detergent drawer. Do not use fabric softener. Set a gentle/wool cycle at 30 ° C. If possible, select additional rinse and set the spin speed to the lowest level.

Before washing:
Close all zips and Velcro fasteners and remove any residue remaining in the detergent compartment of the washing machine.

We recommend adding a few tennis balls to the cycle while washing in the washing machine, so that the down keeps moving.


Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

Free hotline: Mon-Sa 08:00-20:00 (CET)

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Free hotline: Mon-Sa 08:00-20:00 (CET)